We firmly believe that shopping from banshop.com should be speedy, enjoyable and convenient! We know that customers appreciate communication whether it be by live chat or email and we aim to make it as easy as possible for you to get in touch with us at any time of the day.

You can now contact us on our new FREE Live Chat service. This will allow you to chat with a member of our team at the click of a button, how great is that? All you have to do is click on the live help button and a member of our customer service team will be there to help you in an instant.

We aim to answer all emails within 1~3 hours of receiving them; it can sometimes be sooner than this, so do keep checking your emails. Sometimes we can get trapped in spam filters so do check Junk mail.